Bikes sold via the Kent Yard Sale are all classified as like-new with minor cosmetic damage, such as scratched paint or small dents. They will be fully rideable and function as intended.

Yes, refurbished bikes are still covered under the normal Limited Lifetime Warranty.

Yes, bikes sold via the Yard Sale will come in the original box and include assembly tools and a manual. If you received a bike without tools or a manual, please contact us and we will help.

Orders typically take 1-5 business days to process after payment confirmation. During peak seasons or special promotions, processing times may vary, but we make every effort to process your order as quickly as possible.

Once your order is processed and shipped, you will receive an email notification containing your tracking information. Please allow 3-6 business days from the date of your order for this information to become available. You can use this tracking information to monitor the status and location of your package.

Shipping is free for all Yard Sale bicycle orders. We typically use UPS or FedEx for our shipments. We cannot ship to PO boxes. If your shipping address is listed as a PO box, your order will be cancelled and refunded.

If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, it cannot be modified or canceled.

All bicycles sold via the Kent Yard Sale are treated as final sale, and cannot be returned, unless your bicycle arrived damaged in shipping which rendered it unusable. Please contact us to process a return. Have your order number ready, which you should have received via e-mail when you placed your order.

Yes, if your bike arrived in an unusable condition we will process a refund, as long as you contact us within 10 days of receipt of the bike. Please contact us with detailed information about the issue and we will work to get it resolved.