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HOW CAN WE HELP?
COMMON QUESTIONS
BIKE INFO
Finding the right size is dependent on three factors: your inseam, your height, and the tire size of the bike. However, there are some additional factors as well. Read our full article on finding your bike size here.
For your convenience, we've listed all of our owner manuals here.
A handful of our bike offerings can be found on Walmart, Target, and other third-party retailers. You may visit their websites to see if they're available at their brick-and-mortar locations.
DISCOUNTS
We're honored to supply brave men and women with our products. For these select few doing our nation a service, we offer a special discount. Please reach out to info@kent.bike to receive your code.
ASSEMBLY & SHIPPING
Each product page displays an average shipping estimate from your time of purchase. Alternatively, you can reach out to us via email at service@kent.bike. To expedite our response, kindly include your order number in your email. You can also use our chat feature to obtain tracking information for your order.
You have a window of 6 hours from the time of order placement to make any cancellations, updates, or changes directly on our website via your order portal. If this timeframe has passed, please reach out to us via email at info@kent.bike. While we will do our best to assist you, please note that once an order has been processed or shipped, we may not be able to accommodate any changes.
We deliver within the contiguous 48 states and do not offer shipping to any other locations.
Still have questions?
Email us below or use our live chat